Canada
Standard Shipping within Canada will take up to 3-6 business days
Express Shipping within Canada will take up to 1-3 business days
United States
Standard Shipping within the U.S will take up to 6-14 business days
Express Shipping within the U.S will take up to 2-4 business days
International
Standard Shipping will take up to 7-21 business days
DELIVERY TIMES
Once your order has shipped, you will receive a shipment confirmation email with your tracking number. *Shipping times may vary based on unforeseen circumstances outside our reasonable control such as severe weather, natural disasters, strikes, etc.. Please allow up to 48 hours for processing.
Ferreira Signature Line ships via Canada Post. Canada Post does not deliver on Saturday or Sunday. Ferreira Signature Line does not accept orders being shipped to APO/FPO & P.O. boxes.
RETURN POLICY
ALL SALES ARE FINAL, NO EXCHANGES OR REFUNDS ARE GRANTED.
If you have any questions, please email us at: customercare@ferreirasignatureline.com
DAMAGED OR MISSING PRODUCTS
Please contact us immediately at please email customercare@ferreirasignatureline.com if you receive a damaged product (broken bottle, tube or closure), or if you are missing an item in your order.
IMPORT FEES/TAXES
Any import duties, taxes or fees incurred must be paid by the customer. Please be aware that duties and taxes are assessed on the combined value of the goods in your parcel. Some shipments may experience delays when passing through customs.
